DI Peter Schachinger

Head of IT & Organisation

The support of the company Heitzig Consult has proven to be very helpful and rewarding for our entire tendering process. In particular, we appreciate the many years of experience and the very good market knowledge, as well as the absolutely provider-neutral and competent advice by heitzig.

Coaching for the entire procurement process for provider services mobile and landline for all Austrian locations.

Mobile communications

Specialist technical support for the call for tenders Provider services for mobile and fixed networks.


Industry: Mechanical engineering, plant engineering, household appliances

The decentralized group of companies comprises eleven business areas, whose operational management is carried out by divisional subsidiaries: earth moving, mining, vehicle cranes, tower cranes, concrete technology, maritime cranes, machine tools and automation systems, Aerospace and traffic technology, components, household appliances and hotels. Liebherr is represented in Austria with production sites in Bischofshofen, Nenzing, Telfs, Korneuburg and Lienz, among others.



Assignment objectives

The preparation of tender documentation for provider services mobile and fixed network as well as in the expertise of the offer evaluations. The commercial negotiations were conducted directly by Liebherr.


Initial situation

Due to the size, number of locations and international interdependence, there is a very high demand for ICT provider services in mobile and land line networks. These are associated with high monthly costs. Liebherr regularly conducts tenders here in order to arrive at optimal solutions.



The success of a call for tenders depends very much on the professionalism in the preparation and implementation of the entire procurement process. As a specialist for tenders in the field of ICT, it should accompany the entire procurement process and make its expertise available.


Main challenge

In Liebherr's case, these are complex communication needs that must be met up-to-date and in the future. The procurement and tendering process should correspond to this complex starting point. Liebherr therefore decided to join as an external expert.


Problem-solving approach

The entire procurement process, including the actual inventory survey, the preparation of the target concept, the preparation of the tender documents and the implementation of the award decision, was accompanied by a cheerful one. This resulted in a result that led to very pleasing results for Liebherr.


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