The protection of your personal data is of particular concern to us. We therefore process your data solely on the basis of the legal provisions (GDPR, TKG 2003). In this data protection information, we inform you about the most important aspects of data processing in the context of our activities and website. Our provisions on "Order processing according to Article 28 GDPR" are available at https://www.heitzigconsult.net/libraries/AuftragsverarbeitungNachArt28DSGVO.
Request by email, phone or personal exchange
If you contact us by email, phone or a personal exchange, Your request, including all the resulting personal data (name, request), will be stored and processed with us for the purpose of processing your request. We will not share this data without your consent. This data is processed on the basis of article 6 (1) lit. b GDPR, provided that your request is related to the fulfillment of a contract or is necessary to carry out pre-contractual measures. In all other cases, the processing is based on your consent (article 6 (1) lit. a GDPR) and/or on our legitimate interests (article 6 (1) lit. f GDPR), as we have a legitimate interest in the effective handling of the requests addressed to us. The data you send to us via contact requests will remain with us until you ask us to delete it, revoke your consent to store or the purpose of storing the data is omitted (e.g. after your request has been processed). Mandatory legal provisions – in particular legal retention periods – remain unaffected.
You can prevent cookies from being stored by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to make full use of all the functions of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of that data by Google by using the browser plugin available below the following link. Download and install: https://tools.google.com/dlpage/gaoptout?hl=de.
Objection to data collection
You can prevent Google Analytics from collecting your data by clicking on the link below. An opt-out cookie is set to prevent the collection of your data during future visits to this website: disable Google Analytics.
Order data processing
As part of our activities, we may process personal data (e.g. as-is inventory analysis of phone consumption behaviour, costs). Electronic invoice data from telecommunications providers are provided to us for this purpose solely within the framework of our activity/mission by the client-for The purpose of collecting consumption and cost analyses of the company with which another goal of possible optimization measures. With the appointment of the client, we will only be granted permission to process computational data in the course of our activities if this is necessary within the meaning of our assignment. Reference to further personal data-for example, to the recipient's target number-cannot be drawn from this at any time, as this computational data already is already available from the provider only in accordance with the general data protection regulations. And be made available to its customers in accordance with the law. With regard to the processing of data provided to us, the client is granted the right to inspection and control at any time, we undertake to provide the client with the information necessary for monitoring. If necessary, this includes the provision of a web-based portal, which represents the tabular and graphic evaluation of mobile phone connections for clear cost control, for the client. The computational data used for this can be read by a sub-order processor on a monthly basis-the result is the visualization of this data. Only authorized persons of the client with corresponding access data have access to this portal. The personal data on it is limited to first and last name, the user's phone number, as well as general traffic-related connection data (without target numbers). Data processing activities are carried out exclusively within the EU. The duration of the retention and storage of personal data corresponds to the duration of the service agreement concluded between the client and us.
We have the power-in special as-is inventory analyses as part of our commissioned work to bring in sub-order processors. We have concluded a contract with the sub-order processor within the meaning of articel 28 (4) GDPR for order data processing. We commission subcontractors (sub-order processors) only after prior explicit written or documented consent of the client. The sub-contract relationship within the meaning of this scheme is such services which relate directly to the provision of the main service. Data processing activities of subcontractors are carried out exclusively in Austria.
Plugins and Tools
From time to time, we conduct surveys of our products and services. participation in our surveys is voluntary. If you answer any of our surveys, you may provide us with personal information. We use this information exclusively to further develop our portfolio and further improve our service offerings.
To protect your requests via internet tool, we use Google Inc.´s (Google) reCAPTCHA service. The query is used to distinguish whether the input is done by a human or improperly by automated, machine processing. The query includes sending the IP address and, if necessary, other data needed by Google for the service reCAPTCHA to Google. For this purpose, your input will be sent to Google and will continue to be used there. However, your IP address will be shortened by Google beforehand within member states of the EU or in other contracting states to the agreement on the european economic area. Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of this service. The IP address transmitted by your browser as part of reCaptcha will not be merged with other Google data. This data is subject to the different data protection regulations of Google. For more information on Google's privacy policies, visit: https://policies.google.com/privacy?hl=de.
In principle, they are entitled to the rights to information, correction, deletion, restriction, data portability, revocation and contradiction. If you believe that the processing of your data violates data protection law or that your data protection claims have otherwise been violated in a way, you have the right to complain.
You can contact us at the following contact details:
Heitzig Consult GmbH
CAMPUS V, Hintere Achmühlerstrasse 1a
Phone +43 5757 6010