Optimize your mobile communications and save costs

Mobile communications

If you want to optimize your mobile communications or have a benchmarking carried out, then you are completely in the right place.

We have been working on optimizing our clients “Mobile Phone Fleets” more than 24 years and can therefore legitimately claim, that we are one of the leading independent consulting companies that have the full control of this core competence.

Mobile Enterprise Consulting

The right strategy for your business

The digital workspace is increasingly on the agenda of specialist departments in order to make the workplace fit for the demands of collaboration, social media and productivity. The topics are very complex overall, and as a result the need for market-oriented guidance and advice is increasing for many companies.

Mobility is of particular importance, as this topic is becoming increasingly important for higher productivity in the company and thus for top managers.

Our approach to the mobility strategy encompasses more than than optimizing access costs and takes on other topics such as Unified Communication & Collaboration, Security, Processes, Innovative Procurement and Financing Models, End Devices vs. Life Cycle.

Our all-round consulting package for


We advise and support our customers in gaining the right strategic orientation for him and advancing the implementation.

The mobile, digital workspace is currently no directly buyable on the market product, but the performance of talented Experts!

Our Mobile-Strategy Consulting modules:


With the right mobility strategy, we reduce your costs, secure your data and increase your flexibility.

+43 5757 6010


Optimization of your mobile communications equipment

Analytical performance and cost management

How large is your optimization potential? Is your existing rates model even in tune with your own specific data usage volume? How can daily work relating to mobile communications be made easier for your administrative staff? How can you check your data consumption and expenses without hardly any effort at all? When is the best time for negotiating your new mobile communications framework agreement and which results are essential for a positive outcome?

Questions upon questions - they may sound banal but they are anything but. Providers are quite adept at circumventing EU-regulated price parameters when it comes to their rates; they achieve this by adopting a mix of various rates models. They frequently offer rates models that they prioritize while strategically marketing them - but are these rates really the ones you need for your company?

In the world of mobile communications, the rates models of providers can be quite complex. Provider portfolios typically contain a large variety of different prices while frequently communicating only those rates to the market that they are currently promoting.

We can help you prepare for such negotiations to an optimum degree. We can also accompany you through the entire tender process as a competent and reliable adviser, since one of our unique features is our long years of international experience with large-scale projects (in German / English).

Simply ask us for a sample of our work!

Insider know-how leads to superior performance and cost structures:




You do not wish to launch your own optimization project yet but nevertheless want to know where you stand and which potentials exist for you? If so, benchmarking by heitzig is a highly effective option. We will supply reliable concerning your status quo, the strengths/weaknesses of your present mobile communications agreement and prepare the optimum schedule of rates tailor-made to your needs. Our potentials analysis will subsequently place you in a perfect position to enter into informed negotiations with any bidder yourself. It goes without saying that we can also assist you in the course of your optimization stage if you wish.

For robust benchmarking in the field of mobile communications, the most optimal tariff models of the providers are evaluated for your company. Significant cost advantages can already be realized through inventory optimization. Calls for tenders lead to optimal results.

Our standard heitzig benchmarking package includes:

  • actual state survey of usage volumes & costs
  • requirement survey by means of questionnaire
  • workshop featuring an analysis of potentials
  • Know how transfer & Insider Tips

We are looking forward to hearing from you - simply describe to us what you require.


NB-IoT | M2M

Everybody is talking about the Digital Revolution changing every aspect of our lives as well as our entire world. We have long since become accustomed to being connected all the time, both in our private lives and our career. The 'Internet of Things', one of the mainstays of the Digital Revolution, drives this interconnectedness and is expanding it to all types of objects. For the business community, new opportunities and new challenges are emerging at breathtaking speed:

Interconnected objects capable of continuously providing information about themselves make it possible to devise solutions to problems as well as new business models.

M2M (machine-to-machine) communication allows a fully automated transmission of data between different devices and systems without any need for human intervention, making it one of the preconditions for Industry 4.0 and IoT. NarrowBand IoT (NB-IoT) wireless technology is one of the most promising innovations in M2M communication for the Internet of Things. Network Slicing in the 5G network - i.e. the provision of individual networks with a wide range of characteristics - based on a single large infrastructure, is also known as campus networks.

Fancy more, where in concrete terms do the providers differ? Do you have an idea for an innovative product or wish to optimize your business processes?

We can offer you the following services in this respect:

  • We can pick up ideas and search for market partners
  • We can introduce you to potential partners
  • We can support and assist you when procuring "Managed IoT Connectivity"
  • We can help you with implementation (e.g. when it comes to preparing tender documents or project management)

We will be happy to analyze your specific requirements and needs!


Control & Data Security

Mobile Device Management (MDM) forms the basis for managing mobile terminal devices within a company. Using MDM or Enterprise Mobility Management (EMM) you can manage all terminal devices centrally and protect your mobile communications equipment from unauthorized access in conformity with the requirements set out in the General Data Protection Regulation (GDPR). Companies permitting their employees the use their devices also for private purposes are forced to apply advanced solutions focusing on the administration of isolated job-related partitions (containerization) or corporate applications incorporating all associated data (Mobile Application Management - MAM) instead of managing entire devices. MDM is nonetheless the basis for any comprehensive enterprise mobility solution and unified endpoint management including the administration of Windows 10 and MacOSX - however, the system administrator accesses the end devices by default in these solutions, which in turn can become a disadvantage.

As a security solution that compensates for this disadvantage, secure, because encrypted containers are available. Containers separate between work and private apps and data on the same device. This strict separation does not give third-party apps or even malware a chance to access sensitive business information. At the same time, the privacy of users remains protected. The company's IT only has access to the data of the business container app, but not to the employee's private data, i.e. not to the device itself. There are also containers that are integrated into the MDM. But the most flexible is a container solution that can be operated with or without an MDM.

As the providers and solutions offered on the market are so varied and numerous, a professional market comparison makes good sense.

Let's talk about it, we will be glad to assist and support you during the procurement stage.

+43 5757 6010


Hardware & replacement programs

Purchases of mobile phones are frequently part of existing mobile communications agreements although strictly speaking, they have nothing to do with the applicable rate structures. It's admittedly easier for administrators to simply place their orders with their mobile communications provider. According to our project experience, however, the trend is now leaning towards the opposite direction, i.e. the separation of subsidizing agreements from price models themselves. So what's better - purchasing terminal devices directly from one's mobile communications provider or on the open market? What are the challenges of operating models such as BYOD, COD, CYOD, ..?

By the way, did you know that there is a slightly different way of procuring mobile phones? A way that perfectly supports an efficient life cycle management within your company? Such an option involves using hardware instead of company-owned assets. We would be pleased to show you the price advantages of such usage concepts in conjunction with modern technology exchange methodology.

Ensuring optimum hardware procurement is part and parcel of each of our mobile communications projects.


Reporting and Monitoring

Our ICT Operating service includes our Mobilfunk Reporter, an optional feature for our clients ensuring easy management and reporting for your telecommunications data. Additionally, we will review your bills on a regular basis and continuously optimize your provider costs.

Our Mobilfunk Reporter allows you to view your usage volumes, costs and outliers by individual connection as well as on a general level - at the push of a button, so to speak - and compile your own customized reports. And if you are unable to find the time to do it yourself, we can take care of this chore for you as well.

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