The workplace of
the future must
be planned today


From needs analysis to solution scenarios. Technology, products, manufacturers put to the test.

How do we work in the future and what are the requirements for communication and collaboration? What Is the significance of the ping-phone in times of unified communication (UC)? UC On-Premises versus UCaaS – where is the trip going? From ISDN to VoIP - the telephone system of the future offers many advantages.

Unified Communication & Collaboration (UCC)

If a change in technology makes your business easier or more practical, it's to be endorsed.

While we use privately almost exclusively the smartphone and thus mobile phone, the landline including ISDN telephone system is still very common in many companies. This becomes tedious in everyday life, with the move of many employees to the home office this shortcoming has become even more acute.

So you need a strategy for realigning your organization. Very often, a complete rectification in consideration of all topics that have an influence on evaluating. Technology and the benefits for employees and companies are one thing, economic efficiency is another.

The goal of our work is to develop the right strategic scenario of a future modern telecommunications solution for your company and to accompany the new telecom solution in a procurement process.

The experts employed by heitzig ensure professional ICT consulting to produce perfect telecommunications solutions, ensuring holistic collaboration when it comes to procurement and tenders while using a standardized and generally recognized project methodology. We bring transparency to the complex world of providers and will find you a partner who is best suited for your telecommunications needs.

Therefore, take advantage of our long-standing methodological expertise in technical planning, coupled with our strategically very successful and sustainably fair negotiation methods. Complex projects require professional project management - we ensure that agreed project goals are achieved with a manufacturer-neutral perspective.

How do you secure voice communication in companies - are you planning a UCC procurement project and looking for external support?


Digital Workspace

The workplaces of the future will be different from the ones we have become used to, forcing companies to realign their digital strategy accordingly. Workplaces need to become fit for a young generation that demands mobile and flexible work models. Corporate applications must become more open and offer more interfaces. This requirement means that a foundation is needed that is yet to be established. This does not just affect the infrastructure and equipment of new buildings but all office workplaces. Far-reaching decisions concerning a modification of technological workplace equipment are needed.

All these factors exert a significant influence on infrastructure, the work environment, terminal devices and the applications used. They also impinge on the way how and where we work. This phenomenon is closely linked to a new understanding of work performed in distributed teams and the resulting efficiency issues and challenges.

Accordingly, appropriate policy decisions and investments in new infrastructures are preparing the ground for the workplace of the future.

We make technological options and solutions transparent for you and help you create efficient designs, the required infrastructure and - last but not least - all the decisions you need to take.


Cloud versus On-Premises

What are the capabilities of hybrid UCC solutions and how are they implemented? What are the arguments in favor of purely on-premises installations? Which developments can you expect in the years to come? Has Unified Communications with Skype for Business or teams in the Microsoft 365 cloud the potential to replace usual UCC solutions?

Manufacturers are pressing forward into the cloud with their UCC solutions and try to lure clients with new offers and attractive features. What risks does such a step entail and what choices are there if a cloud-based option is not the right solution?

We encounter these and similar questions in the course of our projects on a regular basis and address them together with our clients. We will develop a long-term strategy together in order to match requirements with specific solutions and prepare your infrastructure for the future, no matter whether the deployment model will ultimately favor a cloud-based or an On-Premises option.


Typical project services

Our services may include:

  • actual state survey
  • UC Strategy-Workshop
  • Needs
  • target concept (architecture)
  • preparation of tender documents
  • implementation of procurement process
  • negotiation phase & review of contracts and agreements
  • entire project management
  • roll-out assistance

For public contracting authorities, we prepare tender documents in accordance with statutory contract-awarding regulations.

If you need external assistance for your planning project, heitzig with its first-rate know-how is definitely the right partner for you.

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