Mission & approach to work - collaboration on a partnership basis

We are often asked by our clients what resources need to be provided when working with ourselves? This question is fully justified and at the same time easy to answer. We differentiate: if it is an optimization project, the project is (almost) completely handled by us. The client is always informed about the essential project steps in a coordinated manner, only provides us with the most important facts and figures and decides on the results - the internal effort thus remains very manageable for your specialist department. We call this approach the "cheerful methodological competence".

If it is a more complex procurement project, your effort is somewhat higher, as all work steps typically include more detailed coordination and approval processes. Nevertheless, we always strive to keep the expenses of our clients as low as possible during the entire project execution.

 

• Neutrality: we are a 100% neutral team of consultants independent of specific products or manufacturers; ever since our company was established, we have been striving to stay true to this important principle.
• Satisfaction: Satisfied customers are our ultimate goal. We act swiftly, competently and straightforwardly, an approach our customers have come to appreciate.
• Honesty: Our motto is "Be honest in everything you do".
• Reliability: Our second motto "Be reliable in your words and deeds" - you are always welcome to measure us by this yardstick.
• Transparency: Secrets arouse mistrust, which is why we act transparently and fairly in all respects vis-à-vis our customers but also towards suppliers.
• Customer focus: For us, the customer is king and will always be our main focus - that is our third motto.

Our travel policy, according to which about 80% of project meetings are required to be held as online conferences in order to reduce CO2 emissions caused by travel to on-site meetings. In our tenders, corresponding sustainability concepts are demanded and questioned from suppliers and potential providers. As a well-known consulting company, we have also been using responsible action in partnership with suppliers and service providers since the beginning of our existence. We are aware of the partly economic power and, above all, responsibility towards suppliers and have always maintained fair, open and performance-based negotiating practices, which are attested to by key players in the market.

We accompany and assist our clients in coping with complex tasks during every single stage of their projects.

 

We use a wide range of tried-and-tested quality assurance measures when accompanying your project, ensuring a high level of quality for them.

We ensure professional quality assurance when accompanying your project, no matter which of our services you select.

You can rely on heitzig and be confident that your project will be consistently aligned with the specific circumstances of your company with a high degree of efficiency.

Our approach includes:

• collaboration in setting clear-cut goals and determining quality expectations at the start of each project
• tried-and-tested structured standardizations and guidelines for every single project stage
• Professional tender management
• dual verification principle
• appropriate assessment of each project stage before taking the next project step, thus ensuring transparency
• project evaluation and verification of goal attainment upon completion of each project

We would be happy to convince you of these and other benefits in a one-on-one talk.

+43 5757 6010

• Significant potential savings thanks to customized engineering and optimum agreements
• Transfer of know-how
• Independent of manufacturers
• Fair fees, frequently purely results-oriented
• Relieving the burden on internal resources
• Achievement of key account conditions
• Competent with the flexibility and innovative strength required today
• Best market knowledge in the D.A.CH region
• International Expertise all over Europe & USA
• Consistent project contacts

Our fee models excel due to their flexibility! No matter whether you want to remunerate us purely success-oriented from a part of the savings achieved, flat rate as a fixed fee or with a "combination" of both variants - you yourself have influence on how the service to be provided by us is to be billed. Our new billing model "Your Price" helps to take your monitary perspectives into account to the maximum. This creates a joint pricing process that is coupled with the previously jointly defined goals and KPIs and in which both parties find themselves at the end of the day. This gives our clients even more cost certainty when achieving the defined goals!

You can rely on our guarantee: regardless of which settlement model you choose - as our client, we will always ensure that you will enjoy favorable terms and can be flexible if you have any upcoming special requests.

When commissioning heitzig, you can be sure that your project will be consistently and highly efficiently adapted to the specific circumstances of your company.

We would be happy to convince you of these and other benefits in a one-on-one talk.