As their basic two-year mobile communications agreement was approaching expiry, it was decided to use a well-ordered tendering process in order to put its terms to the test.
Mobile communications
As their basic two-year mobile communications agreement was approaching expiry, it was decided to use a well-ordered tendering process in order to put its terms to the test.
Industry: pharmaceutical industry
Sandoz is part of the Novartis Group and one of the world's leading suppliers of affordable, patent-free high-quality medicinal products. Over the course of more than 120 years, Sandoz has grown into a superior, trustworthy supplier noted for the exceptional quality of its products.
Assignment objectives
- analysis of usage and inventory costs
- definition of the requirements of specialized departments and of benchmarks
- preparation of a suitable rates concept as well as tendering
- mapping and documentation of achieved savings including recommendations for contracts to be awarded
- roll-out assistance
Initial situation
As no in-house expert know-how existed, a specialized consulting firm was selected by means of a tendering procedure, too. Thanks to our detailed questions, heitzig proved itself as the most experienced expert among five consulting firms at quite an early stage. In conjunction with a favorable business offer, heitzig was finally awarded the contract.
Goals
The goal was to obtain the best possible rates and conditions for the Group through a tendering procedure that was fair to all suppliers.
Main challenge
Given the varying requirements within the Group (e.g. between Novartis and Sandoz) as well as differing user behavior and policies, our efforts were aimed at negotiating the best possible rates offered by leading mobile communications providers on the German market. Following thorough analysis of current conditions and requirements, heitzig swiftly developed an optimum concept of rates for the Group. What was particularly challenging about this project was firmly establishing this rates concept with the providers due to the fact that it was probably completely different from their own standard models.
Problem-solving approach
The tender was conducted extremely professionally, from acquiring the relevant data to the submission of the final tender. heitzig's extensive knowledge of the market as demonstrated to the bidders involved was absolutely essential and significantly contributed to the ultimate result of the tender. Its outcome led to a change of the company's provider, garnering savings in the double-digit range and resulting in the implementation of a new, innovative rates model.
