Optimization of provider services for mobile communications with the aim of sustainable cost reduction without compromising performance, quality, safety simplicity in handling.
Mobile communications
Specialist support for the new allocation of mobile phone provider services.
Industry: Transportation an logistics
DB Schenker is the world's leading provider of logistics services in land, air and maritime transport. DB Schenker has around 2000 branches and 76,000 employees around the world. DB Schenker also occupies a leading position in Austria.
Assignment objectives
- Developing an optimal tariff model for DB Schenker in Austria
- Execution of the entire procurement process
- Ensuring a smooth roll-out
Initial situation
DB Schenker has more than 1000 SIM cards in use in Austria. Provider costs for voice and data are a significant cost block.
Goals
In order to achieve an optimal new solution in the area of provider contract mobile communications, the expertise of heitzig should be used. The aim is to reduce costs without compromising on other areas.
Main challenge
Communication security is critical for a globally networked company such as DB Schenker. Compromises or compromises in quality and safety could not be accepted in any way. At the same time, however, the total provider costs for mobile telephony should be reduced sustainably.
Problem-solving approach
On the basis of a precise customer briefing and a detailed as-is-inventory survey, a new tariff concept was developed that optimally met the requirements of DB Schenker and at the same time allowed significantly lower costs. This tariff model was very well-publicised. Afterwards, heitzig ensured the smooth tariff changes and roll-out of the new solution
